At desabet, member privacy is more than a legal obligation — it is a core value we take seriously. This document clearly and transparently explains how desabet collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
What we collect
Purpose of processing
Who receives it
How We Protect Your Data
Your privacy controls
Desabet Cookie Policy
Desabet greatly values the trust you place in us when you register and use our platform. This Privacy Policy is written to clearly and simply explain how desabet — operating under the domain desabet.im — manages the personal information of its members in Malaysia.
This document applies to all users of the desabet platform, including website visitors, prospective members in the registration process, and active members using desabet services such as football Sports Betting, online slots, live casino, lottery, table games, and e-sports. By using any part of the desabet platform, you agree to the collection and use of information as described in this privacy policy.
Legal Compliance: desabet operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to processing your personal data lawfully, fairly, and transparently at all times.
Desabet has appointed a Data Protection Officer responsible for ensuring that all data handling practices comply with Malaysia's PDPA and the latest international industry standards. Any enquiries regarding this privacy policy may be directed to this officer via email at support@desabet.im.
Desabet only collects data that is necessary to provide its members with a safe, legitimate, and high-quality service. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirement |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Information | E-wallet accounts (TnG, GrabPay, Boost), FPX account, transaction history | Mandatory (payments) |
| Usage Data | Gaming history, bets placed, access logs | Automatic |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Communications Data | Live chat records, emails, complaints, and feedback | Where applicable |
desabet no store your full credit card number or bank account details. Financial data is processed through Malaysia-certified payment gateways that maintain their own PCI-DSS security standards.
Desabet collects your personal information through several methods that occur at different points of interaction with our platform:
This includes information you provide when registering a desabet account, completing your profile, filling in KYC verification forms, contacting the support team, or participating in desabet promotions. All such information is provided voluntarily by you.
When you browse and use the desabet platform, our systems automatically record technical information such as your IP address, browser type, device operating system, pages visited, session duration, and click activity. This helps desabet understand how users interact with the platform for ongoing improvement purposes.
In certain limited cases, desabet may receive information from trusted partners such as identity verification service providers, analytics providers we use to improve the user experience, and payment service providers such as DuitNow, FPX, and Malaysian e-wallet gateways.
Desabet uses your personal data solely for legitimate purposes directly related to delivering our platform services to you. We do not use your data for any other purpose without your prior consent.
desabet no use your data to sell to third-party advertisers, marketing companies, or any other party for commercial purposes unrelated to desabet's services.
Desabet does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, desabet may share your data with the following limited categories of third parties, strictly for the stated purposes and with appropriate privacy protections in place:
In all of the above data-sharing instances, desabet ensures that the receiving parties are bound by confidentiality and data protection obligations that are equivalent to or higher than desabet's own standards.
Desabet takes the security of your personal data extremely seriously. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, modification, disclosure, or destruction.
Desabet retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, certain data will be retained for 5 years in accordance with Malaysia's anti-money laundering legal requirements. Once this mandatory retention period has elapsed, your data will be securely deleted from desabet's systems.
Desabet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the desabet website.
You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect desabet platform functionality and result in a less than optimal user experience.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and desabet's privacy policy, you hold important rights regarding your personal data, all of which we fully respect:
To exercise any of the privacy rights above, submit a written request to support@desabet.im. desabet will respond within 14 working days. Identity verification may be required before the request is processed.
The desabet platform is exclusively for individuals aged 21 and above. desabet strictly prohibits registration or use by minors and anyone below the minimum age requirement.
We do not knowingly collect, store, or process the personal data of any individual under the age of 21. Should desabet discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that data from our systems and close the account in question.
Parents and guardians who believe their child may have registered a desabet account without their knowledge should contact the desabet support team immediately at support@desabet.im for prompt action.
Desabet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, evolving Malaysian legal requirements, or improvements in how we protect your data.
When material changes are made to this privacy policy, desabet will notify you via:
The "Updated" date at the top of this document always reflects the date of the most recent changes. Your continued use of the desabet platform after any changes take effect constitutes your acceptance of the updated privacy policy.
If you have any questions, concerns, or requests regarding desabet's Privacy Policy or how we handle your personal data, please do not hesitate to reach out. desabet's data protection team is here to help.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe desabet has not handled your personal data in compliance with PDPA 2010.
Six tangible ways desabet protects the privacy and data security of Malaysian members
All your data at desabet is protected by 256-bit SSL encryption – the same security technology used by Maybank and CIMB to safeguard their customers' online banking accounts in Malaysia.
Desabet operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We appoint a dedicated Data Protection Officer to ensure ongoing compliance.
Desabet never sells, rents, or discloses your personal data to advertisers or third-party marketing companies. Your data belongs to you – we use it solely to service your account.
Desabet conducts regular penetration testing and security audits by certified independent cybersecurity experts to ensure member data remains protected against the latest threats.
Through your desabet account settings, you can easily manage your communication preferences, data settings, and submit any privacy rights requests quickly and conveniently.
Desabet has a comprehensive data incident response plan in place. Should any security incident affecting your data occur, you will be notified within 72 hours as required by industry best practice standards.
Now you know how desabet protects your personal data. Register a desabet account today and enjoy a secure, fair, and privacy-respecting Malaysian online betting platform.
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